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Testimonials

Customer Testimonials

"They make the best pouch covers I have seen.  Not all tizzy but yet still pretty.  I did buy to try & I am thrilled.  It fits beautifully & is comfortable.  I am thinking it will help when the Summer heat comes too.  I was surprised how easily they pop on.  And would you believe, I received it by return mail.  That doesn't happen very often."

Marion  (NSW)

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To the Makers of "Under Undies"

 "I love it!  Since I got my ileostomy I have thought it would be a brilliant idea to have covers for them and here you are.  I think it is a great way to make it seem just a little easier to cope with for people who find it hard, and even for people who are fine with their ostomy, to be a little more groovy :-p  So just a quick email to say I think the idea is great, the site is great and the bags are fantastic.  Keep up the good work!"

Morgan (ACT)

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Hi again Franceen,

The covers arrived this morning – simply stunning.  The navy and grey ones match his “Connis” underwear, the blue and red stars one is “for the weekends” and the surfboard one is a birthday gift for another ostomate friend (I’m sure his Mum will be online ordering in no time once she sees it!).

Thanks again – great idea, great product, great service!!

Kind regards,

Mary-Anne (Australia)

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I received my order today and I am thrilled to bits with the under undies.  The cover is so easy to put on and looks great.  I am wearing the Fart Face one at the moment, thought I’d wear that one first. Love the colour Teal that you chose.  I look forward to choosing more designer covers in the future.

Thanks again Franceen, it feels quite special wearing the under undies.

Cheryl (Australia)

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  "Your work'woman'ship is amazing!  I thank you for indulging me to find a solution to meet my needs.  It was a pleasure dealing with you."
Richard (SA)

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 "I collected my new under undies today.  It fits perfectly over my appliance and I am so happy with the product.  It looks so much more discreet - especially for doctors' visits etc - I love the material and I am looking forward to trying the "fancy' covers next.  I am sure that, over time, I will gather quite a collection to choose from.
It's like wearing your best lacy knickers and no-one knows and you feel good all day!  
I am just so grateful that you run this business.  I am a hopeless sewer and so this is a very feminine option to have and it is greatly valued and appreciated. I wasn’t actually looking for this product although I had been told that they existed.  I found your website because it was mentioned in the new Dansac newsletter.  I checked out the site and really loved the look of your products.

Thank you so very much for being so prompt in supplying your product and also for keeping in touch with regard to my queries.  I really appreciate both of those aspects of your business.  Look forward to being in contact again in the near future.”

Carmel (NSW)

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 “I wanted to write to you to say thank you so much for sending me the colourful bag cover I ordered a few weeks ago. I couldn't believe how prompt you were. I placed my order on a Wednesday and it arrived by express post on the Thursday. As I mentioned to you on the phone, I needed to have a temporary ileostomy after bowel surgery nearly 8 weeks ago. I was not expecting to have a bag but there were complications with my op which meant I ended up with one.

I wanted to let you know that you have established a wonderful product and service for people in situations like mine (and those with permanent bags). When I approached you, I was feeling quite despondent about my appearance and receiving the soft, colourful bag from you gave me such a boost. I have worn it proudly over the last few weeks and it has made my experience more manageable.

I wish you much success in your business and will promote your website to those in need of some "Under Undies".”

Deborah – (NSW)

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"My Bonds Cottontails & Berlei Foundation Briefs are SUPER comfy - it is soooo Good to be able to order from a wide range of lovely knickers knowing that they are going to fit - instead of wasting money on knickers only to find that your appliance is sticking up centimetres above the waist!  THANKyou!"
Gail (WA)

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